You have a period of 14 business days to request an exchange for your suit. Exchange requests must be made within 14 business days from the date of product delivery. Exchange requests made within this period will be processed.
Return Period: If you wish to return your suit, you must initiate the return process within 14 business days. Return requests must be made within 14 business days from the date of product delivery. Return requests made within this period will be processed.
The suit you wish to return must be unused, unwashed, unaltered, and in its original packaging. Additionally, the product should be undamaged and returned in its complete form. Once the return process is initiated, your suit will undergo a detailed inspection, and if it meets the necessary conditions, the return will be processed.
All shipping costs incurred during the return process are the responsibility of the customer. Once we approve your return request, the applicable shipping fees will be deducted from the refund amount. The remaining amount will be refunded to your original payment method.
Once you have communicated your return request to us, our customer service representative will reach out to you with the necessary instructions. They will provide you with the required information and assist you throughout the return process.
Evaluation of Exchange and Return Requests:
Exchange and return requests will be promptly evaluated by our customer service team. If your request is approved, you will be presented with alternative products for exchange or the return process will be initiated. We are here to ensure customer satisfaction and address any questions you may have. Please do not hesitate to contact our customer service team for any assistance regarding your order.
Suit Wardrobe Customer Service